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The CarCare Commitment: Not Just a Tagline

When we launched CarCare To Go, we wanted to solve for the biggest pain points car owners face when it comes to owning and maintaining their vehicle. For us, this meant solving for the common frustrations that people often have when it comes time to service or repair their vehicle:

The struggle of finding a mechanic who won’t just start working on your car before walking through his estimate and inspection findings with you.

The stress of not knowing if that new shop you went to does good work or if you’ll be dealing with a new set of issues and dashboard lights when their work isn’t high quality.

And what about if you are able to find a reputable mechanic and manage to get your car to their shop and yourself back home, just to realize the quote the shop gives you is way over your budget or not what you wanted done?

There are a lot of things that make car service annoying, inconvenient, and generally a hassle. That’s why it was so important to us when launching CarCare To Go to include a promise with every appointment made so that choosing CC2G is a no brainer for any car owner.

The CarCare Commitment

12 month / 12,000 mile warranty on all work we perform

Gone are the days of driving away from the mechanic and bracing yourself for another light on your dashboard to come on or a new engine noise you don’t remember having before you took your car in. We provide a guaranteed warranty on all work we do on your car- if something comes up, we make it right. Period.

You approve all service before ANY work is done

Surprises are great, except when it comes to paying the mechanic! Communication and transparency come first when you work with us, which means you not only get alerts in real-time about the status of your vehicle from pick up to drop off, but our service advisors also give you a call to walk you through their findings and recommendations before ANY work is performed.

Free valet return if you decide not to work with us

We know sometimes circumstances change, and car repair can get expensive! There are a few reasons why you may decide against getting your car serviced with us (although we hope this doesn’t happen, of course) and we understand that. This tenet of our commitment to you is what makes working with CC2G truly risk free.

We are sure that once you try the safest, easiest way to service your car you won’t look back. The CarCare Commitment is our way of proving that.

Stephen M. Avatar
Stephen M.

Great experience. Easy, convenient, great communication throughout the process. Will definitely use again. - 1 day ago

Libby D. Avatar
Libby D.

Trevor and the guys were wonderful. My car was freaking out and I had my infant in the car, they assisted me on the spot and got me out of there quickly. We will definitely be return customers. It’s s... read more - 1 day ago

Mike W. Avatar
Mike W.

Gabriel was great, great service! - 3 days ago

Gabriele C. Avatar
Gabriele C.

Great experience, superior customer service. Will always come back. - 3 days ago

Myshelle R. Avatar
Myshelle R.

The oil service was awesome, quick and efficient. The valet Gabriele was incredibly kind. I will always come back to Car Care for my auto needs. - 3 days ago

Colleen M. Avatar
Colleen M.

I had a tire blow out on the highway and did a fairly frantic search for the closest repair shop. I couldn’t have gotten more lucky than I did finding CarCareToGo. I called and Michael answered. He wa... read more - 4 days ago

Sarah J. Avatar
Sarah J.

I had a problem with my cruise control, and instead of coming to get the car, they helped me figure out what was wrong, and I could fix it on my own - no cost to me. Amazing! - 4 days ago

Zak S. Avatar
Zak S.

Loved my experience with CarCare To Go! They made it very easy. The mechanics were very thorough and even made a video showing me the problem with my sway bars. Michael, my main point of contact, did ... read more - 1 week ago

Caitlin F. Avatar
Caitlin F.

I had a great experience with CarCare To Go. I recently moved to DC and didn’t have a mechanic yet. So I was very happy to have found CarCare To Go. The process was very convenient and efficient. Mich... read more - 1 week ago

Allison Y. Avatar
Allison Y.

After receiving a laundry list of needed repairs with a hefty price tag from a dealership service department, i used carcare to go for a second opinion. They were professional, communicative, and hone... read more - 2 weeks ago

Joyce A. Avatar
Joyce A.

I have already recommended to my family and will use them again for more routine service. - 2 weeks ago

Jennifer L. Avatar
Jennifer L.

I would give this place 12 out of five starts if I could! They picked up my car this morning, changed the oil, did a safety inspection, and then sent me a complete report noting a few things that nee... read more - 2 weeks ago